Contact

Request for information 475 aa RV Bailiff

• Send an email to: bailiff.information.request@nibc.com

Please send one Excel file per email (natural persons and legal entities split up), see KBvG model.

Complaints

It is important to NIBC Bank that we maintain good relations with our clients. We also hold the interests of other stakeholders in high regard. If you should still have a complaint, we kindly request you to share your complaint with us through one of the below listed channels:

• By email at complaints@nibc.com
• In writing by sending a complaint letter to NIBC Bank at the following address:

NIBC Bank N.V.
For the attention of: Complaints Handling
PO Box 380
2501 BH The Hague

Please include the following in your complaint:

• a clear description of the complaint;
• your name, address, telephone number and your email address;
• copies of any information that is relevant for the handling of your
  complaint.

Within 24 hours we will send you a receipt confirmation of your email and NIBC Bank will handle your complaint within six weeks and will advise you of the outcome in writing.

View NIBC Bank's complaints procedure here.